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My OCD Coach Service Agreement

These Terms and Conditions (hereinafter referred to as “Agreement”) are a legally binding agreement between the user (hereinafter referred to as “Customer”) of the My OCD Coach, LLC Services (hereinafter referred to as “Services”) described herein and My OCD Coach, LLC, a company licensed in the State of Florida. ("My OCD Coach, LLC").

BY PARTICIPATING IN COACHING, A MEMBERSHIP PROGRAM, OR COURSE CUSTOMER ACKNOWLEDGES HAVING READ, UNDERSTOOD, AGREED TO ALL THESE TERMS AND CONDITIONS AND AGREES TO BE LEGALLY BOUND BY THESE TERMS AND CONDITIONS.

In this Agreement:

Coach” means an individual engaged by My OCD Coach, LLC providing Services.
Kajabi” the web platform that is located at the address https://www.MyOCDCoach.com that is being operated by My OCD Coach, LLC acting as provider of Services.
Price” means the price My OCD Coach, LLC charges for the Services. The Services include but are not limited to coaching services, online courses, membership programs, customer support.
Request” means the request for Services placed by Customer on Kajabi.
Program” means the Program purchased & provided by My OCD Coach, LLC that is based on the selection by the Customer.
Services” means the services to be provided by My OCD Coach, LLC that include individual or group coaching services, online courses, membership programs, chat coaching, as well as marketing and technical services provided by My OCD Coach, LLC to Customers to ensure functioning of Kajabi and possibility of technical access to the Platform.
Chat” means the chat between a member of My OCD Coach, LLC and Customers via Zoom, email, or Kajabi Communities app or on the messaging platform.

  1. TERMS OF USE

1.1 My OCD Coach, LLC operates our site on Kajabi designed for the provision of Services for Customers wishing to receive coaching & education on anxiety & OCD recovery.

1.2 The use of profanity, insults, spreading malware, discrimination of all types, insulting religious beliefs, the publication of materials that violate the rights of others (including plagiarism), the encouragement to the extremism, are prohibited on Kajabi.

1.3 During sign-up, Customer must provide genuine accurate and complete information, as well as maintain this information up to date. If Customer provides false information during registration on Kajabi, and/or My OCD Coach, LLC has reasonable grounds to believe that the information given or provided by Customer is false, inaccurate, or incomplete, My OCD Coach, LLC has the discretion to refuse Customer in registration on Kajabi; block; and/or remove such account.

1.4 My OCD Coach, LLC has the right at any time at its sole discretion, to request Customer to provide confirmation of his/her personal, specified by Customer during registration on Kajabi. My OCD Coach, LLC has the right to have access to any information placed on Kajabi, including any chat conversation and data in the Customer’s account. My OCD Coach, LLC has а right to block or delete an account if Customer does not provide the requested information and/or supporting documents within 7 calendar days from My OCD Coach, LLC’s request.

1.5 To access an account, Customer must enter the email address and the password selected during registration on Kajabi.

1.6 Customers agree to protect the confidentiality of information used to access their account. Customers also agree to immediately notify My OCD Coach, LLC of unauthorized (carried out by a third party without consent) access to the account, using their email address and password, and/or of any other breach of (suspected of violating) confidentiality of the email address and password.

1.7 My OCD Coach, LLC may at its discretion and without giving a reason block or delete Customer’s account.

1.8  Customer agrees and acknowledges that he/she does not enter into an employment relationship with Kajabi and is not an employee of My OCD Coach, LLC.

1.9  Customer understands that coaching (as well as group coaching) is in no way to be construed as psychological counseling or therapy.  Although the coach works from a basic model, it is the customer who determines their results based on their level of commitment to putting the skills taught into practice.  For coaching to be effective, the customer must show up consistently to learn the skills, and then put them into practice daily between sessions.  This means that the customer takes full responsibility for their outcomes based on participation in the sessions/program and their use of the information outside of it.  My OCD Coach, LLC, or it’s contractors, is not liable for any outcomes of participation in a course, membership program, or coaching. The client also agrees not to hold the coach or My OCD Coach, LLC liable for any actions or results for adverse situations created or taken as a result of our programs, courses or coaching.  

  1. PROGRAMS

2.1 Customers are notified of the completed Programs via their coach or course completion on Kajabi. Customer can log into his/her account at any time to access their Program.

2.2 There is no end date for The Path or The Path PLUS. To cancel, Customer must log into their account and request cancellation.  Access will remain until the end of the Customer’s current billing period.

2.3 The Path PREMIUM allows access to offerings of The Path PLUS for 20 weeks.  After this time period, access is cancelled, unless Customer decides to purchase an extended membership.

2.4 Coaching session purchases are final.  Sessions do not expire and are available at the frequency requested by the Customer.  It is the Customer’s responsibility to schedule sessions when needed.

2.5 Customer results greatly depend on participation in the program & implementation of the tools provided on a consistent, daily basis.  My OCD Coach LLC is not responsible for recovery results.

2.6 Programs are purchased by Customer and the Customer is prohibited from sharing this program with anyone else.  Sharing of login information is a breach of this agreement.

2.7 Programs are subject to change at any time as set forth by My OCD Coach LLC.

  1. PAYMENTS ON MY OCD COACH, LLC

3.1 Customer agrees to pay the Price for a Program (hereinafter referred to as “Payment”) in the amount set out at checkout. The Payment is considered to be final and unchangeable after Customer accepts the Program by completing the payment process. After this, the Payment is submitted to My OCD Coach, LLC.

3.2 Customer can make a Payment using credit/debit cards (Visa, Mastercard), PayPal, Apple Pay and GooglePay through other means as may be available on Kajabi.

3.3 All payments are final unless a refund is agreed upon by a member of My OCD Coach LLC.  Refund requests must be made by emailing [email protected] and providing a valid reason for the refund.  Any used portion of the course, program, or coaching sessions will be deducted from the refund amount.

  1. COMPLAINTS

4.1 Grievances are welcome and can be addressed by emailing [email protected]

  1. GRIEVANCES & REFUND POLICY

5.1 Customer’s claims for refund due to the unsatisfactory quality of a Program are to be addressed to & resolved by My OCD Coach, LLC.  Such requests can be made to [email protected].  My OCD Coach, LLC has the right to refuse the refund amount if services have already been used or the refund reason is not valid.

5.3 My OCD Coach, LLC reserves the right to refuse in the Services to anyone suspected of misusing Kajabi, treating other members with disrespect, or participating in a fraud and reserves the right to cancel any Program at its own discretion under this Agreement.

5.4 My OCD Coach, LLC reserves the right to cancel a Program at any time.  If a program is cancelled, future payments will cease.

  1. INTELLECTUAL PROPERTY

6.1 An exclusive right to all intellectual property posted on our website or Kajabi (including the text, logo, images, course lessons, chat communication, worksheets, handouts, PDFs) belongs to My OCD Coach, LLC.

6.2 Customer undertakes not to download, not to publish, not to store, not to provide access to, or otherwise distribute the information and/or materials offered via Kajabi, website, or by email. My OCD Coach, LLC does not take any responsibility for any violations of rights of third persons, caused by the disclosure by user of any private information or other information that violates rights of third parties.

6.3 Use of Kajabi content is possible only within Kajabi’s functionality, the proposed Program or other services to the site. No elements of its content may be used without the prior consent of My OCD Coach, LLC.

  1. LIMITATION OF LIABILITY

7.1 In no event shall My OCD Coach, LLC, its officers, directors, employees, or agents (collectively, "My OCD Coach, LLC Parties", be liable to user or to any third party for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever arising from or related to either this Agreement, or use of the Services, Programs or Kajabi. My OCD Coach, LLC Parties’ liability to Customer for any damages arising from or related to this Agreement will at all times be limited to the greatest of amount paid by such Customer for the Program on Kajabi (if any). The existence of more than one claim will not enlarge this limit. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

  1. FINAL PROVISIONS

8.1 My OCD Coach, LLC has the right at any time without notification to Customer to change the terms of this Agreement. The new wording of the Agreement shall be published on Kajabi.

8.2 Customer is responsible for any risk arising from the new wording of the Agreement; when Customer continues to use the Services after changes in the conditions of this Agreement, it is deemed he/she agrees with new wording. The new revised Agreement shall enter into force from the date it was published on Kajabi as specified above.

8.3 Should Customer disagree with any changes, as amended by My OCD Coach, LLC, in the provisions of this Agreement, he/she shall immediately cease the use of My OCD Coach Programs, Services, and Kajabi.

8.4 In the event of disputes arising in connection with the fulfilment of this Agreement, My OCD Coach, LLC and Customer agree to make all efforts for the settlement of such disputes through negotiations. If they cannot resolve their differences by negotiations, they are to be settled in accordance with the legislation of the State of Florida.

8.5 The ‘Privacy Policy’ constitute integral parts of these Terms and Conditions, binding upon all registered Customers.

  1. MISCELLANEOUS

9.1 Languages. English language version of the Agreement shall prevail over any translations of it to other languages made by us and provided to Customer for his/her convenience, as applicable. The Services are designed in the English language and their translations into other languages may contain inaccuracies for which My OCD Coach, LLC does not bear any responsibility; My OCD Coach, LLC suggests using the English version and resorting to versions in other languages only for references and at your own risk. Accepting this Agreement, Customer also agrees to have all communications with My OCD Coach, LLC in English.

11.2 No Waiver. No failure or delay by a party to exercise any right or remedy provided under this Agreement or by law shall constitute a waiver of that (or any other) right or remedy, nor preclude or restrict its further exercise. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that (or any other) right or remedy and shall be construed as a waiver of any subsequent breach or default under the same or any other provision of this Agreement.

11.3 Other Jurisdictions. My OCD Coach, LLC makes no warranties or representations that the Services or our Programs are appropriate or available for use in all locations. Those who access or use the Services, Programs or Kajabi from jurisdictions prohibiting such usage, do so at their own risk and are responsible for compliance with local legislation.

  1. CONTACTS

We are always available to be reached by e-mail at [email protected] and phone at (321) 356-8688.

 

Do you have anxiety or avoidance in relationships?  While you WILL get help with ROCD in The Path, this course is a great addition!

The Path Membership Program

SO MUCH support, resources & value for such a low weekly cost!!!

What you'll get:

  • Access to a private app where there is a community of people struggling like you, 24/7 online coaching from Danielle, recovery challenges & more!!
  • Weekly Q&A call LIVE with Danielle & others who has recovered from multiple OCD subsets.  PLUS...Access to all past call recordings.
  • Access to The Freedom Channel on demand recovery videos and meditations.
  • OCD Recovery Fundamentals Course where you'll learn ERP and many more techniques to eliminate OCD, anxiety and depression from your life forever!
  • Discounted (25% off) private 1:1 sessions.

With the right tools, consistent practice and continued support...Lifetime Recovery Is Possible (from ANY OCD subset - we see it every day)!!!

What People Are Saying:

I am using The Path, and I also have done two individual coaching sessions with Danielle. I have noticed a huge difference, though, in that I am doing a lot less compulsions. I think that before Danielle's program, I didn't know that compulsions were a problem. And I think my OCD could have gotten a lot worse if I continued down the path of doing compulsions. I am already a lot more peaceful, even after just six weeks. So, if you are considering working with Danielle in one of her programs or doing coaching with her, I would definitely recommend it! It has really changed my life for the better. I am extremely grateful for everything that the course has taught me and for what Danielle has shared with me. If you're ready to put that work in, I promise that you can live a life free from OCD and Danielle can help you get there. Honestly all of the information in this course is super helpful!!

Mallory

I thought [The Path] was financially manageable, and I liked how it was paced, so I don't jump ahead. I had no idea that leaning into what my mind was telling me was the way out of it, but it does work. Your program really gets to the heart of the matter. I've been in therapy before and no one has ever told me that I have relationship OCD and how I just feed the OCD. For me personally, going at my own pace is good. The weekly program really fit into what my lifestyle and not having to go into therapy and rehashing things over and over again. And I like that this is science based, that ERP really is the most effective way to deal with ROC and other subsets of OCD. I think the course, coupled with the communities, it's a really good value for the money, and I am getting a lot out of it. Thank you!

Anonymous

I'm using all of The Path's services, library, community and Live Q&A. My favourite is the circle community. You [Danielle} are always here help us to reach our recovery goals! But I love all of them. My life is changing day after day during the recovery program. I'm able to spend quality time with my partner, doing things I wasn't able for months. I highly recommend [anyone] to apply to one of your services: recovery paths or your 1:1 coachings because OCD is really hard to treat and out there are few wellness coaches, psychologists really prepared about. Personally I tried for years to find someone who knows about ROCD, and I spent time and money.

Daniela L.

I am in “The Path” following the recovery course and have also had a couple of 1:1 sessions with Danielle. Before I joined “The Path” I saw almost all of your YouTube videos and followed your ROCD group on Facebook (still follow that one). I really like all the opportunities, I benefit from each of them in different ways, but I really like the Q&A calls. They make me feel that I’m not alone because us Path members are fighting the same battle and we fight together and support each other. And I like that I can learn from and support others, and it is amazing to follow their progress from call to call, it kind of feels like I know them because we see each other on the screen so often :) It’s just always nice to spend an hour with Danielle and the other members to talk about what is going on and being helped. The community app is also a big support for me, it make me feel safe that if I really struggle with something or have any questions I can also write in the community and Danielle will get back to me in a couple of hours. It is such a big help. To anyone considering to work with Danielle I would say “Do it! Do it! Do it!”. Trust her (and all of us who recommend her)! I have been working with 4 psychologists and 2 psychiatrists for more than 3 years and I have not made the same progress with any of them as I have with Danielle and her programs in less than 3 months. I’m still on my path to recovery, but I’m sure that this is the right way to go and my anxiety has already dropped from a 10 to a 2 or 3. I’m really grateful that I found Danielle and had the courage to join her and “The Path” :)

Lena Jorgensen

Danielle's program [The Path] was a turning point and for the first time in my life, after years of therapy [for multiple OCD subsets], I could feel more peace in my life, strength and controlling my life. I don't have so much anxiety, I know more how to deal with it. I don't feel lost in my fear. The group sessions were so important. Danielle was always available to respond to us on the app. I also did a few individual sessions to understand how to lean into the discomfort and understand the response prevention. All the tools of the program helps in different ways and I see changes in people that were doing the program at the same time as me. This program is really good & designed to help people with OCD and anxiety, we feel differences if we do the work. And we have a lot of help from Danielle, she is present and has a lot of experience on guiding us on the process off recovery.

Milene Matos

I was in The Path membership program and what I can say, it's amazing. I really loved it. I really liked everything - the course, the community, the weekly calls, the challenges. In the course, Danielle explained everything well, it really gives you all the techniques that you need in order to get better. You can have support any time of the day because Danielle is there so you also do not feel alone at all. I have had OCD for a long time, and I have visited two psychologists, and I was in a lot of programs from another coach, and they didn't really help me as Danielle did in the ERP. I can say that she really has been an amazing blessing in my life and I have seen the progress even from the day one. It will be worth it. I know you won't regret it. I can tell you that she will help you out, that you will feel hope, that you will feel like you will get better, and you will. I really mean it. I know it's hard. I know that You may even doubt that this is OCD or that you can get better, like, you may feel like it's your truth. Because I did try it on my own, but after I found Danielle, um, that's when I really got better. So, you're not alone. You can get better. Get the caution section because it's, it's great and you won't regret it.

Esmirna

I'm married! I was engaged when I began the program and was struggling with crippling fear and doubt. [The Path] totally worth it. You will be so glad you signed up for the course. There is so much helpful information. I honestly gained more knowledge and help from this course than I did from going to a therapist - and the one time therapy session was the same cost as an entire month of the online course. I used the private app and the video lessons on OCD Fundamentals. I did also attend some of the group meetings. The video lessons were the most helpful, but I also enjoyed the group meetings where you could ask questions and also hear the questions asked by other members - lots of good questions and also seeing others were going through the same things.

Anonymous

I'm in The Path and what I like best is the community chat app. I could ask a question, and within the same day Danielle would give me a response. [I would tell others] to do it! Other therapists don’t know a thing about OCD treatment. I was seeing a therapist before, and all she recommended was to go through a workbook and fill it out. You, actually show us what to do:)

Stephanie Bartels

"I suffered with intense anxiety and panic attacks to the point where I stopped school and stayed isolated in my house for 6 months. Since joining The Path program, I've been able to get a job and occupy myself outside the safety of my house and my fiancé and I made the decision to get married. I will strongly encourage [you to join one of My OCD Coach's programs]. It's been very very helpful!" ~ Genesis B.

Genesis Boodram

I've tried everything for my ROCD. I can verify in my 27 years of suffering that ERP is the only therapy that truly helps. Don't waste money on any other therapies, reach out to Danielle Thornton for her coaching or The Path membership program. She's changed my life!!

Rachel L.

I used The Path membership option from Danielle and found so much support and comfort from both Danielle and others in the group coaching calls. Having others to both learn from and encourage while you’re on your own recovery journey has been so helpful! Anyone interested in getting help for their OCD should absolutely consider Danielle and her coaching options. She has many options that can accommodate many financial situations. Finding Danielle was one of the best things for my mental health going forward. It’s hard to imagine life without the things Danielle has taught me at this point in my recovery journey! Take the leap and reclaim your life back from OCD!

Heather P.

What I like best about The Path is that I get regular support that helps me to keep going in the right direction. Also I think it is great to meet other people who struggle with OCD, it`s a place where you can be vulnerable, honest and feel like you have a community that is there for you. Danielle has a lot of knowledge and you can really tell that this is more than a job to her as she cares a lot and does more than she has to for us.

Marie F.

What I like best about The Path is that I get regular support that helps me to keep going in the right direction. Also I think it is great to meet other people who struggle with OCD, it`s a place where you can be vulnerable, honest and feel like you have a community that is there for you. Danielle has a lot of knowledge and you can really tell that this is more than a job to her as she cares a lot and does more than she has to for us. My health OCD, POCD, and harm OCD are so much better!

Martin M.

I went to ERP therapy for my harm OCD and while it was helpful, this program helped me so much more. It taught me things that my therapist didn't and I am now in the recovery stage. I HIGHLY recommend taking one of the programs offered here for your OCD.

John B.

Just wanted to tell you how well it is all working. I can't believe the things in my life that changing due to my OCD being under control. Thank you again:) Really amazed at this whole process!!

Molly F.

I am in The Path program. The course modules are organized very well. The Communities app is nice, as it lets members support each other, as well as get additional support from Danielle. It really provides context when you see other people struggling with the same issues that you have. The weekly Q&A calls are great. Before signing up with Danielle, my approach to tackling OCD was all over the place. I was trying, but there was never any consistency. Danielle offers a very structured program and is always consistent in her approach. Danielle has a knack for always bringing us back to the basics. She preaches patience and persistence in her approach, which are tremendous values to build around. Danielle is an effective teacher because she's been through the OCD cycle herself. She knows the ins and outs of this condition better than anyone else I've ever met. She is passionate about helping people, and is very genuine and authentic. I would recommend her to anyone who struggles with OCD.

Richard L.

What I like best about The Path is that I get regular support that helps me to keep going in the right direction. Also I think it is great to meet other people who struggle with OCD, it`s a place where you can be vulnerable, honest and feel like you have a community that is there for you. Danielle has a lot of knowledge and you can really tell that this is more than a job to her as she cares a lot and does more than she has to for us. My health OCD, POCD, and harm OCD are so much better!

Martin S.